The Bissell CrossWave Pet Pro is a popular and versatile cleaning device designed specifically with pet owners in mind. It combines the functions of a vacuum cleaner and a floor washer, allowing you to clean both hard floors and carpets effectively while dealing with pet – related messes such as hair, dirt, and stains. If you’ve just purchased this machine or are looking to optimize your cleaning routine with it, this guide will walk you through the step – by – step process of using the Bissell CrossWave Pet Pro.
Unboxing and Initial Setup
Inspect the Contents
When you first receive the Bissell CrossWave Pet Pro, carefully open the box and check that all the components are present. The standard package usually includes the main unit of the CrossWave Pet Pro, a power cord (for the corded models), a multi – surface brush roll, a cleaning solution bottle (specifically formulated for pet messes), a charging base (for cordless models), a clean water tank, a dirty water tank, and a user manual.
Inspect each part for any signs of damage during shipping. If you notice any issues, contact the seller or Bissell customer support immediately.
Assemble the Machine (if required)
For some models, you may need to attach the handle to the main unit. Align the holes on the handle with the corresponding slots on the machine and secure them using the provided screws or fasteners. Make sure the handle is firmly attached for comfortable use.
Insert the multi – surface brush roll into the designated area at the bottom of the machine. There will usually be a locking mechanism that clicks into place when the brush roll is properly inserted. Ensure that the brush roll rotates freely.
Prepare the Water Tanks
The Bissell CrossWave Pet Pro features a dual – tank system to prevent cross – contamination. Locate the clean water tank and remove it from the machine. Fill it with clean, lukewarm water. For best results, follow the instructions on the cleaning solution bottle to add the appropriate amount of Bissell’s pet – specific cleaning solution. The solution is formulated to break down pet stains and odors effectively.
The dirty water tank should also be checked and emptied if it has any residual liquid from the manufacturing process. Make sure the filter in the dirty water tank is clean and in place. If the filter is dirty, rinse it under running water and let it air – dry before reinstalling.
Powering On and Familiarizing with the Controls
Power Up the Machine
If you have a corded model, plug the power cord into a standard electrical outlet. For cordless models, place the machine on the charging base and ensure that it is properly charging. The charging indicator on the machine or the base will show the charging status. Once fully charged (for cordless models), you can remove the machine from the base.
Press the power button on the handle of the CrossWave Pet Pro. The machine will power on, and some models may have an indicator light or display to show that it is ready for use.
Understand the Control Buttons
The handle of the Bissell CrossWave Pet Pro is equipped with several control buttons. The most common ones include a power button, a button to switch between cleaning modes (such as hard floor and carpet modes), and a button to control the flow of cleaning solution.
In hard floor mode, the machine is optimized to clean tile, hardwood, laminate, and other hard – surface floors. The brush roll rotates at a speed that is gentle on hard floors while effectively removing dirt and stains.
Carpet mode adjusts the brush roll speed and suction power to better penetrate carpet fibers and remove embedded dirt, pet hair, and stains.
The cleaning solution control button allows you to dispense the cleaning solution onto the floor as needed. You can usually choose between continuous flow, intermittent flow, or no flow depending on the level of dirt and the type of surface you are cleaning.
Cleaning Different Surfaces
Hard Floor Cleaning
Pre – clean the Area
Before using the CrossWave Pet Pro, quickly sweep or vacuum the hard floor area to remove large debris such as pet toys, large food particles, or excessive amounts of pet hair. This step helps prevent the machine from getting clogged and ensures a more efficient cleaning process.
Select the Hard Floor Mode
Press the mode – selection button on the handle to set the machine to hard floor mode. The machine will adjust its settings, such as brush roll speed and suction power, to be suitable for hard floors.
Begin Cleaning
Hold the handle of the CrossWave Pet Pro with a firm grip and start at one corner of the room. Slowly push the machine forward in a straight line, allowing the brush roll to scrub the floor and the suction to pick up dirt, debris, and the dirty water. As you move the machine, you can press the cleaning solution button to dispense the cleaning solution as needed. For heavily soiled areas, you may need to apply more cleaning solution and make a few passes over the area.
When cleaning around furniture and along baseboards, use the edge – cleaning feature of the machine. The design of the brush roll and the machine allows it to get close to edges and corners, effectively cleaning those hard – to – reach areas.
Avoid overlapping your cleaning paths too much to prevent over – wetting the floor. If the floor is very wet after cleaning, you can use a dry towel or a fan to speed up the drying process.
Carpet Cleaning
Pre – treat Stains
For stubborn pet stains on the carpet, it’s a good idea to pre – treat them before using the CrossWave Pet Pro. Apply a small amount of the Bissell pet – stain remover directly to the stain and let it sit for a few minutes according to the product instructions. This helps break down the stain and makes it easier to remove during the cleaning process.
Select the Carpet Mode
Press the mode – selection button on the handle to switch the machine to carpet mode. In this mode, the machine increases the brush roll speed and suction power to better penetrate the carpet fibers.
Start Cleaning
Begin at one end of the carpeted area. Slowly push the CrossWave Pet Pro forward in a straight line. The brush roll will agitate the carpet fibers, loosening dirt, pet hair, and stains, while the suction will pick them up. As with hard floor cleaning, you can control the flow of cleaning solution using the corresponding button. For high – traffic areas or areas with a lot of pet activity, you may need to make multiple passes.
When cleaning a large carpeted area, work in sections. Move the machine in a back – and – forth motion, overlapping each pass slightly to ensure complete coverage. Be careful not to push the machine too hard, as this can cause the brush roll to damage the carpet fibers.
Dealing with Pet – Specific Messes
Pet Hair Removal
One of the biggest challenges for pet owners is dealing with pet hair. The Bissell CrossWave Pet Pro is designed to handle this well. The multi – surface brush roll is effective at picking up pet hair from both hard floors and carpets. As you clean, the hair will be caught in the brush roll and then sucked up into the dirty water tank.
After cleaning, you may need to remove any hair that has wrapped around the brush roll. Most models allow you to easily remove the brush roll for cleaning. Use a pair of scissors or a pet – hair removal tool to carefully cut or remove the hair from the brush roll.
Pet Stains and Odors
The pet – specific cleaning solution included with the CrossWave Pet Pro is formulated to tackle stains and odors caused by pets. When you encounter a pet stain, whether it’s urine, vomit, or feces, make sure to clean it up as soon as possible.
For fresh stains on hard floors, start by blotting up as much of the liquid as possible with a paper towel. Then, use the CrossWave Pet Pro in hard floor mode with the cleaning solution to thoroughly clean the area. For carpets, pre – treat the stain as mentioned earlier and then clean it using the carpet mode. The cleaning solution will not only remove the visible stain but also help neutralize the odor.
To further eliminate pet odors, you can add a small amount of baking soda to the clean water tank. Baking soda is a natural deodorizer and can enhance the machine’s ability to freshen up the air as you clean.
Cleaning and Maintenance of the Bissell CrossWave Pet Pro
Emptying the Dirty Water Tank
After each use, it’s important to empty the dirty water tank. Locate the dirty water tank on the machine and remove it by pressing the release button or following the instructions in the user manual.
Empty the contents of the dirty water tank into a sink or toilet. Be careful not to spill the dirty water, as it may contain pet hair, dirt, and bacteria. Rinse the dirty water tank thoroughly with clean water to remove any residue.
Check the filter in the dirty water tank. If it is dirty, remove it and rinse it under running water. Let the filter air – dry completely before reinstalling it in the tank. A clean filter ensures proper suction and prevents clogs in the machine.
Cleaning the Brush Roll
Remove the brush roll from the machine. This usually involves pressing a release button or using a tool provided with the machine. Once the brush roll is removed, inspect it for any debris, pet hair, or dirt that may be stuck to it.
Rinse the brush roll under running water. You can use a soft brush, such as an old toothbrush, to gently scrub away any stubborn dirt or hair. Make sure to clean both the bristles and the ends of the brush roll.
Let the brush roll air – dry completely before reinstalling it in the machine. Using a wet brush roll can cause damage to the machine and affect its performance.
Cleaning the Machine Exterior
Wipe down the exterior of the Bissell CrossWave Pet Pro with a clean, damp cloth. This helps remove any dirt, fingerprints, or splashes of cleaning solution from the machine. Avoid using harsh chemicals or abrasive cleaners, as they can damage the finish of the machine.
Pay attention to the handle, control buttons, and the area around the water tanks. Make sure to dry the machine thoroughly after cleaning to prevent water from getting into the electrical components.
Maintenance of the Charging Base (for cordless models)
If you have a cordless Bissell CrossWave Pet Pro, keep the charging base clean. Wipe it down regularly with a dry cloth to remove any dust or debris. Make sure the charging contacts on the base and the machine are clean and free of corrosion. If you notice any dirt or corrosion on the contacts, use a cotton swab dipped in rubbing alcohol to clean them.
Troubleshooting Common Issues
Weak Suction
Check the dirty water tank and filter. If the tank is full or the filter is clogged, it can cause weak suction. Empty the tank and clean the filter as described above.
Inspect the brush roll. If it is wrapped tightly with pet hair or debris, it may not rotate properly, affecting the suction. Clean the brush roll to ensure it can rotate freely.
Check the power cord (for corded models) or the battery (for cordless models). Make sure the machine is properly plugged in or that the battery is fully charged.
Leaking Water
Check the water tanks. Make sure the clean water tank and the dirty water tank are properly installed and sealed. If the tanks are not inserted correctly, water may leak.
Inspect the hoses and connections inside the machine. If there is a crack or a loose connection in the hoses, it can cause water to leak. If you notice any issues with the hoses, contact Bissell customer support for assistance.
Brush Roll Not Rotating
First, check if the brush roll is clogged with debris or pet hair. Clean the brush roll as described in the maintenance section.
Make sure the machine is turned on and in the correct cleaning mode. If the mode is not set correctly, the brush roll may not rotate.
If the problem persists, there may be an issue with the motor that drives the brush roll. Contact Bissell customer support for further troubleshooting or repair.
Conclusion
The Bissell CrossWave Pet Pro is a powerful and convenient cleaning tool for pet owners. By following the steps outlined in this guide for setup, operation, cleaning different surfaces, dealing with pet – specific messes, and performing regular maintenance, you can ensure that your machine works effectively and efficiently for a long time. With proper use, you’ll be able to keep your floors clean and free of pet – related dirt, stains, and odors, making your home a more pleasant and hygienic place for both you and your furry friends.
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